Business Income Insurance FAQs

Business income insurance helps replace lost income if you can’t operate temporarily because of covered property loss. It’s also called business interruption insurance or income protection insurance.
small business owners reading business income insurance FAQs

Coverage Questions

Business income insurance coverage helps replace lost income while you’re recovering from a covered peril that damaged your business’ physical property and you cannot operate. Some costs that business income insurance can help pay for include your:
 
  • Mortgage and rent payments
  • Employees’ wages and payroll
  • Loan payments
  • Tax payments
The Hartford’s standard business income coverage has a zero hour waiting period. This means that the coverage goes into effect right after a loss.
Loss of income insurance is another name for business income insurance. It still helps cover lost income if you need to close your business suddenly due to a covered loss. This coverage adds an extra layer of protection for your company beyond just a general commercial property insurance policy.
In some cases, you may encounter extra expenses when your business is temporarily closed for repairs, and you have to move. Extra expense coverage helps pay for the additional costs incurred while your business is unable to operate in its normal location. This coverage can also include coverage for the cost of expedited shipping on a replacement order of your business’ inventory.
We commonly get asked, “What’s the difference between business income vs. business interruption insurance?” The answer is simple. Business income insurance is the same as business interruption insurance. Insurance companies may use either term when referring to the same coverage. Business income insurance acts as business interruption insurance or income protection insurance.
 
For example, if your business is unable to operate and generate revenue due to fire damage, this insurance helps cover your lost income until you can reopen again. This can help you continue to pay your operating expenses, like payroll and monthly bills.
With business interruption insurance from The Hartford, you can report a claim online in as little as 10 minutes. If you’d prefer to talk to someone, you can call us 24/7 at 800-327-3636.

Cost Questions

Business income insurance, or business interruption insurance, is included as a part of a Business Owner’s Policy (BOP) with The Hartford, so you cannot purchase it as a standalone policy. The average annual cost our customers paid for a BOP was $1,687, or about $141 a month.** Remember, business interruption insurance costs will vary because every industry faces different risks and has their own unique coverage needs.
The equation for business income is: Business income = Revenue - Expenses

Follow these simple steps to calculate your business income for insurance:
 
  1. Calculate your total revenue. This includes all items and services you sell.
  2. Subtract your business’ expenses, cost of goods sold and operating costs from your total revenue. This calculates your business’ earnings before tax.
  3. Deduct taxes from this amount to find you business’ net income. Your net income will be your business income.

Getting Business Income Insurance and Additional Questions

Does The Hartford Cover My Industry?

The Hartford has over 200 years of experience and understands the unique risks businesses of all kinds face. We can help protect businesses in many industries. Some industries we can help protect include:
 
Some states may also require small business owners to carry certain types of insurance. Even if a type of insurance isn’t required, it can still be a good idea to get coverage. We can work with you to understand your business’ unique risks and help you get the right coverage.
** Costs, premiums, and coverages mentioned are estimates and are not guaranteed. Actual cost, premium, and coverage are determined at the time of quote or issue and are specific to an individual risk. Premiums are based on information provided to The Hartford, including, but not limited to, underwriting and rating criteria. All examples included on this website or in an advertisement are intended for informational purposes only and are not an offer or a guarantee of premium or coverage. Coverage and products described are subject to the terms and conditions found in the policy contract. Any educational information provided about available coverages does not modify the policy language or imply that any claim is covered. Products are not available in all states or for all businesses.
Additional disclosures below.
The Hartford shall not be liable for any damages in connection with the use of any information provided on this page. Please consult with your insurance agent/broker or insurance company to determine specific coverage needs as this information is intended to be educational in nature.
 
The information contained on this page should not be construed as specific legal, HR, financial, or insurance advice and is not a guarantee of coverage. In the event of a loss or claim, coverage determinations will be subject to the policy language, and any potential claim payment will be determined following a claim investigation.
 
Certain coverages vary by state and may not be available to all businesses. All Hartford coverages and services described on this page may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Insurance Group, Inc. listed in the Legal Notice.
 
The Hartford Insurance Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, CT. For additional details, please read The Hartford’s Legal Notice.
 
* Customer reviews are collected and tabulated by The Hartford and not representative of all customers.