We can help create an unparalleled enrollment opportunity that meets the needs of your company and helps your employees protect what matters most. Our enrollment experience includes:
- End-to-end customer support
- Simplified implementation processes
- Streamlined billing
- Additional services through The Hartford’s Life EssentialsSM
- Single sign-on for Evidence of Insurability (EOI SSO)
Preparing for Your Enrollment Event
We’ll partner with you to learn about your employees and understand your enrollment needs. Together, we’ll discuss how to best reach your enrollment goals with:
- An enrollment strategy that is tailored to your unique needs and employee demographic
- Technology integration
- Communications, tools and resources to help employees make informed enrollment decisions
- Evidence of Insurability (EOI) options
Our EOI SSO connections allow employees to easily submit their applications for review and receive real-time decisions, helping more workers get the coverage they need. In fact, 90% of applicants get an instant decision when they complete their EOI through the SSO connection.1
Enrollment Support Tailored to Each Employer
We’ll help you design an enrollment experience that helps drive employee engagement. Our enrollment communication strategy could include the following support:
- Online Enrollment – You may have the option to make a customized online experience, including the choice of an annual or ongoing enrollment period. The enrollment experience includes flexibility to have our employee-paid products built on your existing system, a new enrollment platform or the option to enroll on one of our enterprise technology platforms.
- Digital Education Tools – We offer resources to help employees learn about their employee-paid benefits in faster, simpler and more relatable ways. Our suite of educational resources includes digital decision support, employee benefit education, tools, videos, webinars, virtual enrollment education resources and digital campaigns.
- Targeted Communications – Our customized campaigns incorporate messaging and educational resources that help deliver the right content to employees at the right time. Communications may be tailored to include your own messaging along with our benefit content.
- Enrollment Capabilities – The enrollment experience may include the option for both virtual and physical enrollment events, digital employee submission of EOI, benefit highlight sheets and custom microsites that give employees an easy way to access enrollment content.
Post-Enrollment Services
We can accept data in a variety of formats to drive service automation, including a single file for multiple products and multiple feeds from different sources. The data we receive can be used to manage:
- Eligibility for Critical Illness, Accident, Hospital Indemnity insurance, as well as telephonic Life and Disability insurance claim intake
- Portability, conversion and EOI processing
- Beneficiary designation
- Reporting – including information about enrollment, beneficiary designations, payroll deduction and EOI
Continuous Improvement
At The Hartford, we understand and respond to our customers’ needs during every step of the enrollment process. We carefully review our performance to ensure we’re following through on our promise to provide exceptional service. We’re here to help make it easier for your employees to understand how Voluntary benefits can help protect their loved ones.